Bed fairly comfortable. A four poster Nice view from the window. Staff very nice and helpful. Lounge area nice but very quiet.
Anne
грудень 2024 р.
Loved everythin except it was to hot in the room it was that hot we opened the windows and they wouldn't stay open at all as they were keep dropping down shutting . It was a great atmosphere day and night until we couldn't sleep because of the music from the bars. The staff are brilliant and always have a smile on there faces ect and always a great welcome and there to help you to .
Cooket
вересень 2024 р.
Here goes. This place was clean, welcoming and pleasant with a decent comfy room where I got a hot shower and a good night's sleep. An old Southport institution, there are efforts slowly grinding forward to return it to its former glory. The staff were all very nice and helpful indeed. There is a nice lounge with a view of Southport's Lord Street and a hunting-lodge themed bar I found pleasant and welcoming, I admit the themed Irish bar looked a little tacky snd out of place but I didn't hang out there. I had a decent meal which was equivalent in quality to one of the better Wetherspoons or Toby Carvery type places. I will be pleased to come back here - just see my comments below, which mostly are NOT criticism. Again the staff were top notch and so helpful and one made it possible for my wife and I to have a drink on our anniversary which was so welcome and thoughtful
Nigel
жовтень 2024 р.
The staff receptionist chef, cleaner, bar staff, all absolutely wonderful people. I have worked in this industry for over 30 years. Never, have I met such a wonderful group of kind, helpful loving people. I love my stay here, I always stay here every time I am in southport
Deborah
вересень 2024 р.
We go here because we can take our dog.It is in a great location too.We had a lovely big room.Staff were very friendly & helpful if needed.No one bothered you at all.Plenty of tea, coffee & milk & the price is good.
Julie
квітень 2025 р.
It’s central warm clean we had room 405 which is the same room as the last stay even in side the kettle was spotless gallons of hot water the staff Sam and Georgia was excellent .A bit disappointed wen front lounge bar closed at 7 pm New Year’s Eve but there were bars up stairs I will use this hotel again parking at rear of hotel All Ivan say me and my partner hide a excellent break 10/10
Myles
січень 2025 р.
Very Clean Building inside abd very Grand. Our Room was recently decorated and very clean and perfect temprature with a large and very comfy bed. The reception Lady was very polite and happy and asked us if we needed any extra milk of coffee and wished us a very happy and comfy stay.
Geoff
червень 2024 р.
Not stayed here for years as it seems to get more rundown every time I did (over 10 years ago now). However they seems to be improving the rooms, my single room was superb and with a brand new bathroom. I think it would have been better with just a shower rather than a bath/shower, but it was all ok. Had a very early departure so no breakfast. Location of course is excellent, right in the middle of Lord Street.
Ken
червень 2024 р.
Friendly staff I liked how neat and spacious the rooms are, fantastic for few nights during the week. I stayed with my daughter and she loved it. Huge wardrobe to put clothes away, enough drawers to store away bits and bobs, the bathroom and separate seating area along with tea station, brilliant. Each floor has somewhere to sit and relax too. I did not try the breakfast as I booked elsewhere but thankyou for a lovely stay.
Lilly
липень 2024 р.
Was a great location on lovely picturesque road with plenty of bars and restaurants.Short walk to promenade and only 10min to seafront.A few minutes to town centre.A couple of good bars in hotel,nice lounge area where they had free entertainment of a evening.Had the buffet breakfast once which was very good lots of variety well worth the £12.50.Easy access to room via lift or stairs.Some lovely decor on each floor showing history of the hotel.
Rikki
липень 2023 р.